Do you have any draft emails and invoices?
We do! These are coming soon but please just ask as we will probably have something suitable to hand. Email info@ourdigs.co.uk with your request.
How do I know digs are confirmed?
A booking will only be secured on the host’s receipt of a deposit. The host will confirm receipt by email and/or telephone.
Guests are asked to provide hosts with details of the theatre company and venue they’ll be working at and in what capacity; of any special needs and approximate time of arrival.
Can Guests leave Reviews?
Yes! Guests can register to leave a review and ‘favourite’ listings too, so they can come back to them later.
How does the site work for Hosts?
Listing Digs
Hosts list digs on our website by registering then adding digs. They are then reviewed before you’re notified and can then edit the listings some more.
Digs Enquiries
Guests contact you directly from your listing page. You need to reply to that email.
How do I respond to Guest queries?
All queries will be emailed to your inbox from @ourdigs.co.uk and you can reply directly.
Guests will contact you from the form on your listings page. Please try to respond as quickly as possible to let the guest know if you have availability - or not - a reply is required one way or another, else your listing may be suspended.
These messages are private and between host and guest only.
You’ll receive a test message from time to time, and if there is no reply your listing may be suspended.
